Comments on: Learn to Say Sorry

By: How To Say Im Sorry Correctly To Get Your Lover Back | Getting Your Love Back Blog

Sun, 19 Jul 2009 04:42:38 +0000

[...] 3) Learn to Say Sorry [...]

By: Ruth Ellison

Ruth Ellison — Wed, 10 Jun 2009 22:01:32 +0000

A great post Miles. It’s rare that a person or organisation will apologise without trying to shift the blame back onto you.

Like Brouse, it helps to increase my respect for the organisation.

By: Andrew

Andrew — Sun, 07 Jun 2009 12:11:30 +0000

Such wisdom out of one so young. I agree – and carry that attitude into all aspects of your life too. It deflates anger when you’re upfront and honest and say Sorry before the conflict deepens. We’ll never make it in Canberra with this attitude, but who wants to work there? >g<

By: Brouse

Brouse — Sun, 07 Jun 2009 08:06:33 +0000

Great post Miles! I uphold a great deal of respect for any company that can call and apologise – seems to be a rare thing in this day and age.

By: Heather

Heather — Thu, 04 Jun 2009 23:32:20 +0000

One of the things I enjoy about running my own business is that I CAN be accountable, to myself and to my clients. There is such an epidemic of unaccountability, passing the buck, blaming it on the system, or the computer, or anything else, that it often feels like you’re living on a different planet than the rest of these people.

Still, a few months ago I got a sales caller sacked for bullying. This guy was not going to take no for an answer, and became so abusive that I complained to his telesales agency and to the company he was phoning to sell advertising space for. Five years ago, the acknowledgement and apology would not have happened – they would have protected him, evaded the issue, and found some way to blame it on me. So things are changing, slowly but surely.

By: Judd

Judd — Thu, 04 Jun 2009 12:58:18 +0000

I’ve spent years trying to imbue the same values in my kids. In fact, I believe I wrote a rant a few years back about how we’re living in the Age of Un-Accountability.

And that’s what this World needs more of… Accountability.

Good on ya for keeping them around too. I reckon to show that kind of voluntary humility shows some sack and that needs rewarded.

By: Harriet Wakelam

Harriet Wakelam — Thu, 04 Jun 2009 11:59:36 +0000

Oh yes – agree from me.

By: Cindy Prosser

Cindy Prosser — Thu, 04 Jun 2009 10:35:35 +0000

Absolutely!

I will put up with human mistakes, but I wont put up with shabby service. Let me know you screwed up, and as long as it doesn’t happy too often I am fairly forgiving. However, leaving me hanging not knowing what’s going on, or if I have been forgotten… NOT impressed.

It’s just manners IMHO.