http://www.milesburke.com.au/blog/2005/11/27/dear-offshore-call-centre-client/ Thoughts on small business, the web industry and more, from Miles Burke, Author, Speaker, Entrepreneur & Geek. Fri, 21 Nov 2008 00:21:43 +0000 http://wordpress.org/?v=2.6.3 http://www.milesburke.com.au/blog/2005/11/27/dear-offshore-call-centre-client/#comment-82930 Karajane Mon, 29 Jan 2007 04:33:23 +0000 http://miles.burke.id.au/blog/2005/11/27/dear-offshore-call-centre-client/#comment-82930 Several very valid points - though I am sure many people would like to believe that globalization has resulted in an economic lift for the Indian economy, it has in fact merely resulted in a short-term boom that will surely be quickly overcome by rising inflation in India, as Indian consumer prices rise 10% p/a. The economic boom in question is due to the injection of capitalist corporations into the Indian economy (several of which are named in this blog) and is not a reflection of improvements to general living standards. Plus, the overseas telemarketing calls are annoying!Though I sympathesize with these people, I will continue to refuse to speak to any representative of a corporation too cheap to hire Australian workers! Economic nationalism is dead, but my customer service expectations are not! Several very valid points - though I am sure many people would like to believe that globalization has resulted in an economic lift for the Indian economy, it has in fact merely resulted in a short-term boom that will surely be quickly overcome by rising inflation in India, as Indian consumer prices rise 10% p/a. The economic boom in question is due to the injection of capitalist corporations into the Indian economy (several of which are named in this blog) and is not a reflection of improvements to general living standards.
Plus, the overseas telemarketing calls are annoying!Though I sympathesize with these people, I will continue to refuse to speak to any representative of a corporation too cheap to hire Australian workers! Economic nationalism is dead, but my customer service expectations are not!

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